Product Support

Product Support is an inseparable part of our software development services which make our company stand out in a crowd.

We go far beyond traditional support, our experienced support managers provide LiveChat, AIM, ICQ, MSN, Yahoo, email and forum support, with a highly individual approach to every client.

All support services are provided on a LIMITED FREE basis (excluding software customization and product upgrades which are subject to separate agreement).

Our Product Support includes:

• Resource Center
  Online support materials, FAQs, documentation, tutorials, demos and other resources
  
  
• Program Updates
  Patches & fixes, beta versions of new products, plug-ins
  
  
• Help with installation
  All our products are accompanied by absolutely free installation guarantee
  
  
• Discussion Groups
  Forums & Bug Tracking system
  
  
• Online Support
  Product feedback, LiveChat, AIM, ICQ, MSN, Yahoo, forum, email
  
  
• Premium services for customers and partners are also available!